Shaping Information Technology in the Security Industry
 
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Security Business Net - the Building Blocks of Your Central Station
"Our total solution for your Central Station software needs. Build a solid foundation for your business with the reliable and flexible SBN."

Customer Service

The Customer Service module covers SBN in broad strokes and provides your operators with answers to 80% of your customers' most frequently asked questions. Your operators can access the following types of customer information with a single keystroke:

  • Contacts
  • Action plans
  • Alarm logs
  • Billing

Use this module to run your service department with operator efficiency.

IBS provides custom programming for all of its clients.
IBS improves SBN for each release through ongoing R & D and through communicating with clients and companies who lead the security industry.

Contact sales@ibsoft-us.com for more information.