SBN Access gives field service personnel real time access to your central station databases, providing customer account information and access to the alarm logs.
- Receive detailed customer account information.
- Place systems in and out of test from the service site.
- Access up-to-the-minute customer alarm log information. Real time log updates can be sent automatically to the technician or requested directly from the mobile device. The alarm log provides date, time, event, zone, and other information for each incident.
- Review customer contact information